About PRIVA by Global Eagle

United States

PRIVA by Global Eagle

As the business continued to grow, it was time for Maritime Telecommunications Network (MTN) to evolve into a new brand: <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a>. Having spruced up their image and expanded their services, Matthew Buley, Senior Director of <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a>, tells SYT what to expect from the busy, new and improved company. <img src="/uploads/store/photo/62940/image/large-b26d594064c16ebbe61c90a1377fb6f9.jpg" data-gid="gid://syiq/Photo/62940">What is your background and journey into the yachting industry?&nbsp; I have been working in the yacht industry for more than 11 years, previous to <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a> working as an Insurance Broker at Lloyds of London specialising in superyacht insurance and then moving into yacht brokerage.&nbsp;Following my time as a broker, I moved into the world of connectivity for yachts with MTN, now <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a>, starting in the sales team and moving up to now running the PRIVA team. This was a great fit to progress my career within this industry that I have so much passion for.My background has given me a well-rounded knowledge of the sector from the technical aspect all the way through to operations, which has allowed me to pass this knowledge onto our team. Our mission is to deliver the best day to day service, exceeding the expectations of our clients.&nbsp;My goal is to make every client a reference client and this same mindset has resonated throughout the team from sales, to project management, and to technical support.&nbsp;<img src="/uploads/store/photo/38456/image/large-43e7e67a26a581b92a3a5d8741d22802.jpg" data-gid="gid://syiq/Photo/38456">Day to day, what does your role entail within PRIVA? We have a dedicated yacht team of 55 individuals based globally, operating from the sales and account management function through to our dedicated 24/7 <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a> technical concierge team and field engineers.Due to the complexity of our business and the team diversification, my days vary considerably, from drawing board discussions of new product development and applicability, tailoring services to our UHNW audience, all the way through to sales operations and client satisfaction.In all of our roles and functions we have one key philosophy to drive forward: a ‘client first’ attitude, this motto enables us to deliver the same level of service in all functions. This is a key element of my day, to ensure that we as a business are consistent with this vision. <img src="/uploads/store/photo/38457/image/large-c8c3915df238f147d1e0d5c88940f84a.jpg" data-gid="gid://syiq/Photo/38457">Recently, PRIVA replaced MTN as Global Eagle's luxury brand for clients in the yachting industry. What were the reasons for this transition, and how it's going so far?&nbsp; For more than a decade, the name MTN was associated with innovation and thought-leadership in the yachting industry. After two acquisitions, change in leadership, tripling the size of the team and expanding our services to air and land, we outgrew the “Maritime Telecommunications Network” name. So, in the summer of 2017 we launched a new brand, <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a>. As the luxury line of Global Eagle serving ultra-high-net-worth individuals, we are able to maintain a small boutique-style company, backed by a global enterprise. <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a> delivers the same great connectivity and entertainment that MTN had been delivering to yachts, but now with expanded capacity, VIP technical support, and the ability to serve private estates and private jets as well.<img src="/uploads/store/photo/53475/image/large-ffbf956a9cd1abefac6db1c27098d33b.jpg" data-gid="gid://syiq/Photo/53475">What have been some of the latest developments for PRIVA?&nbsp; Over the past 12 months, there have been some significant developments made in terms of technology. Not only to enhance our current platforms to improve the client experience, but also adopting some of the technologies our peers use in other sectors and developing for the yacht customer.The new technologies will be on display at the shows through to the end of the year and range from TV solutions, enhanced bandwidth management tools to the integration of multiple forms of connectivity including 4G.What does the future hold for PRIVA? With demand for connectivity only increasing exponentially, the future has a lot of potential for <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a> and Global Eagle. The future traveller will be constantly connected and be able to access anything he needs on his mobile devices. The UHNW individual will expect no less than a seamless connectivity and entertainment experience across his assets, at sea, on land, and in the air. In addition, with our ability to deliver movies, live TV, and other content, <a data-gid="gid://syiq/Company/2107" href="#managed-by-system" rel="noopener noreferrer" target="_blank" title="PRIVA by Global Eagle (Company)">PRIVA</a> has a unique position in the market and can design a customised solution for each client. Our partnerships, such as the one with Telesat on the LEO satellite constellation will ensure we can attend the demand in the coming years.

5 Questions with… Matthew Buley, Senior Director of PRIVA by Global Eagle speaks with SYT. Read more here. 

5 Questions with… Matthew Buley, Senior Director of PRIVA

Connectivity is often taken for granted. Having the convenience of staying in touch with your family and your business wherever you are is something that superyacht owners not only expect but also demand. Owning a yacht is having a home away from home, somewhere you want to have the assurance of being able to communicate with whoever, wherever, whenever. <img src="/uploads/store/photo/53474/image/large-4cd8d8f69da4ebe3e0c84ccb458e10fa.jpg" data-gid="gid://syiq/Photo/53474">Those who use PRIVA as their service provider can rest assured that all of their communications and entertainment solutions are taken care of. Maestro, the system that PRIVA has developed, gives users total control over their communications on board. Users can throttle their bandwidth and choose which method of telecommunication (4G, MSS, Wi-Fi, and VSAT) to utilise while optimising their network. There is also a function to minimise satellite latency giving users faster connectivity.An app dashboard contains all the pertinent information captains and ETOs might need to access, they can view their WAN sources - from beam to antenna status, and blockage areas. They can also change their connectivity mode at any time with predefined custom configurations based on who is on board and where the yacht is located.<img src="/uploads/store/photo/53475/image/large-ffbf956a9cd1abefac6db1c27098d33b.jpg" data-gid="gid://syiq/Photo/53475">&nbsp;Accessing live content and video conferencing is also easy, so owners can still work remotely wherever they may be. Users can check how bandwidth is being consumed, which websites were visited most frequently and set user levels through the stats option on the easy-to-use dashboard.&nbsp;PRIVA, a company that prides itself in designing solutions that enrich time, also offers 24/7/365 technical concierge support and has a team of specially trained technicians on standby to assist users if the need arises. For a customised premium connectivity &amp; entertainment solution for your superyacht, contact PRIVA at the details below. &nbsp;