Hatteland Display opened a new Technical Centre at its premises in Nedre Vats, Norway, on 31st March 2008. With expanded R&D, testing and service capabilities the new centre is set to strengthen the company’s reputation as the leading marine display, computer and panel computer manufacturer by ensuring the continued high standards of its products and technical support.
The new Technical Centre is part of an intensive investment program started by Hatteland Display in 2007, with a focus on ensuring the company’s long term capability to meet growing demand for its products and after sales support in the expanding marine and naval markets.
The new centre is divided into two core functions: Technical Support including service and helpdesk functions and R&D lab. The company has installed several new systems including a climate chamber designed to cycle through extreme temperature changes to ensure products can cope with the harsh environments onboard. A new combo vibrator unit and a tool to measure Conducted Emission noise will also serve to improve operational reliability of Hatteland Display’s monitor and computers.
Additionally, a new dark chamber has been installed for improved colour calibration development. Hatteland Display is already able to provide ECDIS calibrated displays and the introduction of the new dark chamber expands on this very important area of business so that Hatteland Display’s system integrator customers’ demand for ECDIS approved displays can be met.
In addition to new technical development and testing equipment, the Technical Centre will be home to a new service organisation housing expanded helpdesk and technical support units, with a total of 10 dedicated team members. This will ensure that Hatteland Display customers have flexible access to the technical experts at the company, and will ultimately ensure minimal installation issues and downtime if problems occur at sea.
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